The service is billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing Cycles are determined monthly based on the type of subscription plan you select when purchasing a Subscription.

At the end of each billing cycle, your subscription will automatically renew under the exact same terms unless you or we cancel it. You can cancel your subscription renewal by contacting our customer support team.

A valid credit card is required to process your subscription payment. By submitting your payment information, you automatically authorize us to collect all subscription fees incurred through your account using such payment methods.

If automatic billing fails for any reason, we will issue an electronic invoice stating that you must proceed manually within a specified deadline, and the full payment corresponds to the billing period indicated on the invoice.

No refunds will be issued for monthly or annual payments. No refunds or credits will be issued for partial service periods, upgrade/downgrade refunds, or unused service periods with an open account. No exceptions will be made to ensure equal treatment for all.

All fees are exclusive of any taxes, duties, or charges imposed by tax authorities, and you are responsible for paying any such taxes, duties, or charges. By using the IDPicker Application and Services and making payments here, you agree to pay any such taxes that may apply.